Guides

Practical help for running a small hotel, villa or homestay: the booking sites, the front desk and the software behind them.

• How to sync Airbnb and Booking.com calendars and stop double bookings

  What an iCal calendar link is, how to connect Airbnb, Booking.com and Vrbo to one calendar, and what calendar sync can and cannot do.

• Check-in and check-out checklist for small hotels and homestays

  A simple front desk routine for arrival and departure days: what to prepare, what to collect from the guest, and how to close the bill.

• Choosing a PMS for a small hotel or homestay in India

  What a property management system does, which features matter for a small property, and the questions to ask before you pay for one.